Several factors help us stand out from the crowd. Some of the things our clients love are:

• We’re two sisters working together which means our business is locally owned and operated.
• We provide free inspections to accurately quote your job
• Meeting clients in person means we provide a personable experience

Absolutely! We provide a free face to face consultation in order to customise your clean and carefully document your needs and expectations. Based on the information provided at your consultation, your quote and inspection report will be drafted and sent to you for approval before commencing cleans.

We sure are! We highly suggest you get in touch at your earliest convenience to organise your inspection and ensure you get ahead of the waitlist. We understand sometimes there are unforeseen circumstances and an urgent clean might be required. In this case, please contact us directly and we will do our best to fit you in as soon as possible.

Yes, they have. The best part about being a small company is that we know all our staff well and communicate with them on a daily basis. As we are local to the area, your security is a high priority, and the safety of our community is incredibly important. It is a condition of employment that all staff go through the necessary National Police Check and/or Working with Children’s check in order to work with us.

You don’t need to worry about a thing, we’ve got you covered! We provide all of our staff with the products and equipment they need to leave your house squeaky clean. The only time we may ask you to provide product or equipment, is if you have any special instruction that was given to you by a third party (e.g. builders or cabinet makers).

Please note, if you live in an apartment complex, in the city, or an area where parking is permitted or difficult to find, we will require parking to be provided to our staff. Any parking costs incurred will be billed on top of the service (e.g parking fines or paid parking lots).

Whatever you are comfortable with! You can choose to be there to let the cleaner in, or simply give us access via a lockbox if you prefer to be out. Please note, the clean is most efficient while the house is vacant.

Please note, we don’t accept spare keys. Due to the nature of the business it can become logistically difficult, for this reason we prefer to have a lockbox on location where a code can be provided to access your spare key.

Our office is open Monday – Friday 8:30am – 5:30pm, Saturdays 9am – 1pm and closed on Sundays and Public Holidays.

Our cleaners work between 9am – 5pm Monday to Saturday.

We love feedback, it helps us improve our services! If you are unhappy with the clean, or simply want to tell us how much you love your cleaner please give us a call or email us within 48 hours of completion to provide us with the feedback. Ensure you provide specific details on what might be the issue and relevant photos. Then we can take the necessary steps to ensure we adapt and evolve.

For obvious OH&S reasons, we do not require our staff to move furniture around in order to clean underneath or behind.

Once the clean is completed, an invoice will be sent to you via email where you will have the option to pay via bank transfer or credit card. Please note, we don’t accept cash payments. All invoices are required to be paid within 3 days of completion.